Privacy policy

Effective Date: 10.11.2025

Less & Home ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard

your personal information when you visit our website and use our services.

1. Who we are

Owner: Sabina Begedza
Business Name: Less & Home
Location: Rickmansworth, London, UK
Contact: info@lessandhome.com

2. What information we collect

We may collect the following personal data:

  • Name and email address (e.g., via contact forms, newsletter signups, or consultation bookings)

  • Technical data via cookies (e.g., IP address, browser type, device, time zone)

  • Usage data and page interactions (for analytics and service improvement)

3. How we use your information

Your personal information is used to:

  • Respond to your messages and inquiries

  • Deliver our services and digital products

  • Send newsletters and promotional emails (only if you have opted in)

  • Improve your website experience through analytics and cookies

  • Recommend affiliate products or services that may interest you

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

  • Consent — for contact forms, email newsletters, and cookies

  • Contract — when providing paid services or digital products

  • Legitimate interest — for improving our services and ensuring website security

5. Cookies and tracking technologies

We use cookies and similar tracking tools (e.g., Google Analytics, Facebook Pixel) to understand how users interact with our site.

You can manage or disable cookies through your browser settings at any time.

6. Sharing your information

We do not sell, rent, or trade your personal data.
However, we may share necessary information with trusted third parties such as:

  • Payment processors (e.g., PayPal)

  • Email marketing services (e.g., MailerLite)

  • Analytics providers (e.g., Google Analytics)

Only the minimal data required will be shared, and only for the purposes of service delivery.

7. Your data rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion ("the right to be forgotten")

  • Withdraw your consent at any time

  • Restrict or object to certain data uses

To exercise your rights, contact us at info@lessandhome.com.

8. Data storage & retention

We keep your personal data only for as long as we need it.

  • At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for analysis and business planning.

  • If you book a service (like a consultation or decluttering session), we’ll keep basic records (name, contact details, session notes) for up to 5 years, mainly for tax and legal purposes.

Once data is no longer needed, it is securely deleted.

9. Children’s privacy

Less & Home does not knowingly collect or store any personal information about anyone under the age of 18.

10. Third-Party links

Our website may contain links to third-party websites or platforms (e.g., Instagram, affiliate partners).
We are not responsible for their content or privacy practices. Please review their policies before providing any data.

11. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our services, legal obligations, or technologies.

The latest version will always be available on our website.

If you have any questions or concerns about this Privacy Policy or your data, contact us at:

📧 info@lessandhome.com


Thank you for trusting Less & Home.

Let’s make space for what matters — safely and simply.

About

Less & Home is a professional decluttering and home organising company based in Rickmansworth. I currently work with clients within a 10-mile radius. If you’re unsure whether I cover your area, please contact me as I may still be able to help you.

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